Rosie Guerra (Sr. Mgr., CXC & Systems)
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Articles
Recent activity by Rosie Guerra (Sr. Mgr., CXC & Systems)-
Resolving Common Xtime Login Issues
If you're having trouble accessing your Xtime account, this guide will help you troubleshoot and resolve common login issues efficiently.Access Denied Due to Unauthorized Identity ProviderIf you se...
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Digital Support Staffing Hours
CXC / Xtime / KBGroup responsible for reviewing, coordinating, and implementing updates related to Customer Experience Center (CXC) content, Xtime scheduling configurations, and Knowledge Base res...
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Modifying Hours of Operation
By submitting one ticket, our Digital Support team can quickly:Program scheduling changes in XtimeCommunicate updates to the CXCInform customers with existing service appointments via textCoordinat...